Terms and Conditions

Terms and Conditions

Last Updated: June 17, 2026

These Terms and Conditions ("Terms") govern your use of the website and services operated by NEW DAWN RESTORATION LLC ("Company," "we," "our," or "us"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Eligibility (18+ Requirement)

You must be at least 18 years of age to access or use our website and services. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are under the age of 18, you are not permitted to use our website or services.

Use of Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not use the website in any way that could damage, disable, overburden, or impair our services or interfere with any other party's use of the website.

You agree not to:

Violate any applicable laws or regulations

Attempt to gain unauthorized access to our systems

Interfere with website security features

Use the website for fraudulent, deceptive, or misleading purposes

Restoration Services

NEW DAWN RESTORATION LLC provides restoration, remediation, cleanup, repair, and related property services. Specific services, pricing, project timelines, warranties, and service terms may be described on our website, estimates, invoices, contracts, or separate written agreements.

We reserve the right to modify, suspend, or discontinue any service offering at any time without prior notice.

SMS Messaging Terms

By providing your mobile phone number and opting in to receive SMS communications from NEW DAWN RESTORATION LLC, you expressly consent to receive text messages from us in accordance with these Terms and our Privacy Policy.

Description of SMS Use Cases

SMS messages may include, but are not limited to:

Appointment confirmations and reminders

Service scheduling updates

Project status notifications

Customer support communications

Billing and account notifications

Promotional messages (if separately consented to)

We do not send unsolicited marketing messages without proper consent.

Opt-In Consent

You may opt in to receive SMS messages by submitting your phone number through website forms, requesting services, scheduling appointments, requesting estimates, or providing written or digital consent through approved communication channels.

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with our services and the status of your project or service request.

Message & Data Rates Disclosure

Message and data rates may apply based on your mobile carrier's terms and your individual mobile plan. NEW DAWN RESTORATION LLC is not responsible for any charges incurred from your carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP – to unsubscribe from SMS communications

HELP – for assistance

After you send "STOP," you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

For additional assistance, contact us at:

📧 [email protected]

📞 (888)295-1759

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed by NEW DAWN RESTORATION LLC.

Payments and Fees

If you purchase services from us, you agree to pay all applicable fees as disclosed in estimates, invoices, contracts, or service agreements.

Unless otherwise stated in writing:

Fees may be due according to agreed payment schedules

Late payments may be subject to additional fees where permitted by law

You are responsible for providing accurate billing information

We reserve the right to suspend or terminate services for non-payment

Services Disclaimer

NEW DAWN RESTORATION LLC provides restoration and property-related services. Information provided on our website is for general informational purposes only and does not constitute legal, insurance, engineering, environmental, financial, or professional advice.

Actual project outcomes may vary depending on property conditions, environmental factors, insurance approvals, and circumstances beyond our control.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, software, branding, and other materials, is the property of NEW DAWN RESTORATION LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, transmit, or create derivative works from our content without our prior written consent.

User Submissions

If you submit information, documents, photographs, communications, service requests, contact forms, SMS opt-ins, emails, or other materials through our website or services, you grant us the right to use such information solely for business and service-related purposes in accordance with our Privacy Policy.

You represent and warrant that:

The information you provide is accurate and complete

You have the legal right to provide such information

Your submissions do not violate any law or third-party rights

Limitation of Liability

To the fullest extent permitted by law, NEW DAWN RESTORATION LLC shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

Your use of the website

Restoration or remediation services

SMS communications

Delays in service delivery

Inability to access services

Third-party service provider actions

This limitation applies even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless NEW DAWN RESTORATION LLC, its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

Your violation of these Terms

Misuse of our website or services

Violation of any third-party rights

False or misleading information provided by you

Third-Party Links and Providers

Our website may contain links to third-party websites, software platforms, payment processors, insurance providers, or other service providers.

We do not control and are not responsible for the content, policies, practices, or services of any third-party sites or providers. Accessing third-party websites or services is at your own risk.

Termination

We reserve the right to suspend or terminate your access to our website, services, or SMS communications at any time, without notice, if we believe you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located within the State of Georgia.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will become effective immediately upon posting on this page with an updated revision date.

Continued use of the website, services, or SMS communications after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

NEW DAWN RESTORATION LLC

Fayetteville, Georgia

📧 [email protected]

📞 (888)295-1759