Privacy Policy
Privacy Policy
Last Updated: June 17, 2026
NEW DAWN RESTORATION LLC ("Company," "we," "our," or "us") operates its website and related digital services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner.
Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, property information, service request details, billing information, and any other information you voluntarily provide through contact forms, service inquiries, SMS opt-ins, appointments, estimates, or communications with us.
Non-Personal Information
Browser type, IP address, device information, pages visited, referral source, website usage data, and information collected through cookies, analytics tools, or similar technologies.
SMS Communications
If you provide your mobile phone number and opt in to receive SMS communications from NEW DAWN RESTORATION LLC, you agree to receive text messages related to:
Service updates
Appointment confirmations and reminders
Project status notifications
Customer support responses
Account notifications
Promotional or marketing messages (only if separately consented to)
SMS Consent & Opt-In
By submitting your phone number through our website forms, service requests, estimate requests, contact forms, or other communication channels and affirmatively consenting to receive SMS messages, you provide express written consent to receive text messages from NEW DAWN RESTORATION LLC. Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your interactions with our services and the status of your projects or requests.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
You may also contact us directly using the information provided below to request removal from SMS communications.
Mobile Information
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes. Mobile information will only be shared with service providers who assist us in delivering SMS communications (such as messaging platforms), and only to the extent necessary to provide those services. All such providers are contractually obligated to protect your information and use it solely for the services they provide to us.
How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our restoration services
Respond to inquiries and service requests
Schedule appointments and consultations
Process payments and transactions
Send service-related communications
Send SMS communications where you have opted in
Improve website functionality and user experience
Maintain internal records
Comply with legal and regulatory obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic, remember user preferences, and improve overall website performance. You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of the website.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
With trusted third-party service providers who assist in operating our website, processing payments, delivering SMS messages, or supporting business operations, subject to confidentiality obligations
When required by law, legal process, or governmental request
To protect the rights, property, or safety of NEW DAWN RESTORATION LLC, our customers, employees, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for certain data processing activities, including SMS communications
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Information
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can promptly remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
NEW DAWN RESTORATION LLC
Fayetteville, Georgia
📧 [email protected]
📞 (888)295-1759
